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Sany Heavy Industry Pumping: Advocate low-carbon production, realize environmental protection and increase revenue

Sany Heavy Industry Pumping: Advocate low-carbon production, realize environmental protection and increase revenue

  • Categories:Industry News
  • Author:
  • Origin:
  • Time of issue:2016-09-19 16:17
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(Summary description)Since the "Responsibility•Dream—Environmental Protection Service Action" organized by Sany Pumping Marketing Service Co., Ltd. was grandly set sail in July, service personnel across the country have been adhering to the concept of "energy saving and environmental protection, creating customer value", and fully expanding the value of environmental protection.

Sany Heavy Industry Pumping: Advocate low-carbon production, realize environmental protection and increase revenue

(Summary description)Since the "Responsibility•Dream—Environmental Protection Service Action" organized by Sany Pumping Marketing Service Co., Ltd. was grandly set sail in July, service personnel across the country have been adhering to the concept of "energy saving and environmental protection, creating customer value", and fully expanding the value of environmental protection.

  • Categories:Industry News
  • Author:
  • Origin:
  • Time of issue:2016-09-19 16:17
  • Views:
Information

Since the "Responsibility•Dream—Environmental Protection Service Action" organized by Sany Pumping Marketing Service Co., Ltd. was grandly set sail in July, service personnel across the country have been adhering to the concept of "energy saving and environmental protection, creating customer value", and fully expanding the value of environmental protection. Service activity front. "Everything is for the customer, to create customer value. This is not just a mere empty talk. The majority of service personnel are using practical actions to interpret this concept in this event. The service engineer of the Fujian branch is one of them. "Think about what customers think and worry about what customers worry about", Luo Gong is moving customers with its sincere service attitude and positive service actions.

In July in Fujian, the temperature approaches 40 degrees. For practitioners in the construction machinery industry, the continuous high temperature is undoubtedly a double test of the body and will. However, even under such a high temperature test, Luo Yong, the service engineer of the Fujian service team, still has no hesitation in investing in environmental protection value-added activities, and has visited customers many times, in-depth understanding and timely troubleshooting of incurable diseases in the customer's equipment construction process, for The customer solves the problem practically.

Mr. Zhuo, the customer, is usually busy with the progress of the project and seldom pays attention to the overhaul of the pump truck, resulting in poor performance of the vehicle, poor oil quality, and frequent failures. Although Luo Gong has repeatedly recommended maintenance for it, the customer's project is too tight. After the official launch of Sany Heavy Industry's "Responsibility•Dream-2010 Environmental Service Action", Luo Gong's urgent desire to do practical things for customers has become more like an arrow from the string, which is about to be triggered.

In the early morning of July 29, it was still raining. Luo Gong considered that the customer's equipment was in a state of shutdown at this time. In order to rush to overhaul the customer's equipment before the rain stopped, Luo Gong set off in the rain by driving the service car. After arriving at the customer repair shop, the rain gradually subsided, and Mr. Luo expressed his intention to the customer with a smile on his face: "Your equipment will not start work on a rainy day. I will come early. The rain will stop so that your construction schedule will not be delayed."

After a simple greeting, Luo Gong started a comprehensive overhaul of the pump truck. When filtering hydraulic oil, the customer was really surprised to see the many impurities mixed in the hydraulic oil. While busy, Luo Gong explained to the customer and the operator in detail the process of impurity generation and the possible impact on the equipment. harm. Clients and operators listened carefully to Luo Gong's explanation, as if a master with profound skills was teaching a few well-educated apprentices practically.

A few hours later, the entire pump truck's overhaul and maintenance work was successfully completed under Luo Gong’s careful attention. Watching Luo Gong’s operation, listening to Luo Gong’s explanation of energy-saving and environmental protection production knowledge, and the customer’s understanding of the pump truck’s composition, structure and operating performance. , I have a new understanding of maintenance, and I feel ashamed of the idea of ​​neglecting equipment maintenance in the past, and express my gratitude to Luo Gong from the bottom of my heart.

A beautiful rainbow appeared on the horizon. Mr. Zhuo's phone rang, and the headquarters dispatcher was urging him to start work. Zhuo Gong shook Luo Gong's hand excitedly and said: "It is Luo Gong that you are considerate, I thank you, thank you for your dedication, and thank you for the benefits you have created for us!"

This is how Luo Gong implements Sany’s service concept of “all for customers, creating customer value” with practical actions. He is just a microcosm of the vast number of SANY service officers in this environmental protection value-added service activity. SANY staff will never stop their pursuit of service quality.

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